Server transfer goes free — and Server Storage doesn't come with you
Base and per-character cost at 0 Quna, only extra character slots cost 1,000 Quna, window runs Oct 13-27, and one transfer per account
Oct 9, 202611 min read46 changesGlobal · aion2.plaync.com
Quick summary — 5 key points
Tap each seal
Free transfer
Base cost 0 Quna and 0 Quna per character transferred — no character limit
Impact · Critical
Only extra slots cost
1,000 Quna for every character slot missing on the destination server
Impact · Medium
One per account, two weeks
Early Access in week 1, Launch in week 2 — and only one transfer per account for the whole period
Impact · High
Server Storage stays behind
Only the expansion record carries over; the items and Kinah stored there stay behind
Impact · Critical
Your name becomes @TemporaryName
Every transferred character is renamed and only gets a permanent name on first login
Impact · High
CHAPTER 01
The price — zero, until slots run out
System
The Server Transfer price table has three lines, and two of them are zero. You don't pay to leave, you don't pay per character moved, and there's no cap on how many characters fit in a single transfer.
The bill only shows up when the destination server doesn't have enough character slots to receive everyone. That's when you buy the expansion, charged per missing slot.
Base Cost
Limited to one per account
0 Quna
The transfer itself costs nothing. The one per account limit applies to the whole period, not per week.
Cost per character
Per character transferred
0 Quna
Moving 1 or 8 characters costs the same: nothing. There's no limit on how many go in a single transfer.
Extra Slot Cost
Per character slot at the destination
1,000 Quna
Charged only when the destination server lacks free slots to fit the characters you're moving.
!
⟡ The math in practice
⟡ Attention
Transferring 6 characters to a server with only 4 available slots leaves you 2 slots short — and the extra expansion costs 2,000 Quna. The example comes straight from the official notice.
CHAPTER 02
Calendar — two weeks, two server blocks
System
The transfer period runs two weeks, but the two weeks aren't for everyone. The first belongs to Early Access servers; the second, to Launch servers. Miss your week and you don't transfer.
Week 1 — Early Access Servers
Sale and transfer
Oct 13 → Oct 20
Before
Opens after Tuesday's maintenance, October 13 (PDT) / Wednesday, October 14 (CEST)
After
Closes before Tuesday's maintenance, October 20 (PDT) / Wednesday, October 21 (CEST)
Week 2 — Launch Servers
Sale and transfer
Oct 20 → Oct 27
Before
Opens after Tuesday's maintenance, October 20 (PDT) / Wednesday, October 21 (CEST)
After
Closes before Tuesday's maintenance, October 27 (PDT) / Wednesday, October 28 (CET)
Where to buy
In-game
Game Shop → Server Transfer
The purchase button only activates once the account and character meet every transfer condition.
CHAPTER 03
Purchase window by region
System
The shop isn't open all day. Each region has fixed windows, repeated daily during the transfer period. Below, the official times with the conversion to Brasília time.
South America
Two daily windows
7am–11am and 1pm–5pm BRT
Official: 3am–7am and 9am–1pm PDT / 12pm–4pm and 6pm–10pm CEST.
Europe
Two daily windows
7am–11am and 1pm–5pm BRT
Official: 3am–7am and 9am–1pm PDT / 12pm–4pm and 6pm–10pm CEST. Same range as South America.
North America — East
Two daily windows
1pm–5pm and 7pm–11pm BRT
Official: 9am–1pm and 3pm–7pm PDT / 6pm–10pm and 12am–4am the next day CEST.
North America — West
Two daily windows
1pm–5pm and 7pm–11pm BRT
Official: 9am–1pm and 3pm–7pm PDT / 6pm–10pm and 12am–4am the next day CEST. Identical to the East.
Asia
Official time diverges between timezones
6am–10am BRT
Official: 2am–6am PDT / 5am–9am and 11am–3pm CEST. The notice lists two windows in CEST and only one in PDT — the PDT window matches the second CEST range (6am–10am BRT); the first CEST range would fall at 12am–4am BRT.
!
⟡ The clock shifts mid-period
⟡ Attention
The official notice itself switches from CEST to CET on the final dates — Europe leaves daylight saving inside the transfer window. Brazil has no daylight saving, so the BRT times above hold from start to finish.
CHAPTER 04
Where you can go
System
The transfer moves your character from the current server to a destination server, but the range of destinations is narrow. Race, region, and server block all have to match.
Same Race
Elyos with Elyos, Asmodians with Asmodians
Mandatory
There's no transfer that crosses the faction line.
Same region
North America, Europe, South America, Asia
Mandatory
A South American server only transfers to another South American server. There's no jumping between regions.
Early Access is a closed block
Origin and destination
Only between Early Access servers
Anyone on an Early Access server can't drop down to a Launch server.
One transfer per account
Covers the whole period
1 origin → 1 destination
You pick one origin server and one destination. You can't split characters between two destinations, or transfer again afterward.
Number of characters
In a single transfer
No limit
Take your whole roster at once — just remember the slot cost from Chapter 01.
Server capacity
Origin and destination
Can block
If the origin or destination server hits the transfer cap, the operation doesn't go through. An incompatible server shows a warning right on the request screen.
CHAPTER 05
Character conditions — and the pending items that block everything
System
Even with a compatible server, the character needs to be clean. Three of the four conditions are momentary states that clear up in minutes; the fourth is the Legion, which requires leaving first.
Then comes the trickiest filter: any unclaimed resource on the account knocks the request down.
Minimum level
Every transferred character
Level 10 or higher
Only characters on the same server and level 10+ qualify for the transfer.
Location
At the time of the request
Inside a village
You can't request a transfer from the Abyss, from a Time-Space Rift, or from a dungeon.
Legion
Membership and application
Must be out
The character can't be part of a Legion or have a pending application.
Duty [Quest]
Active quests
None active
Finish or abandon any ongoing Duty before requesting.
Marketplace — items listed for sale, items pending pickup, or profits not yet collected block the transfer
Shop Storage — any unclaimed item, including the Founder Pack, blocks the service
Mail — unclaimed letters in the mailbox of the character you want to transfer also block it
The rule applies to the whole account and to any of your characters, not just the one making the trip
CHAPTER 06
Resources — Kinah has a fixed address
System
This is the part that costs the most to anyone who skips the notice. Kinah only travels if it's in the right place — and Server Storage isn't the right place.
Kinah in the Cube and in Character Storage
Inventory of the transferred character
Transfers
It's the only Kinah that follows the character.
Kinah in Server Storage
Account-shared vault
▼ Doesn't transfer
Stays on the origin server. Move it to the Cube or to Character Storage before requesting.
Quna and Mileage
Account currencies
Transfers and adds up
The balance held on the current server transfers and gets added to whatever already exists on the destination server.
CHAPTER 07
Purchases, subscription, and cosmetics
System
Subscription and Daeva Pass cross over intact. What needs attention are the duplicates: a pet or cosmetic you already own at the destination doesn't become two — it becomes a compensation voucher, and that voucher has an expiration date.
Character name
Even without a duplicate at the destination
Becomes @TemporaryName
You set a new name on first login after completion. If the old name already exists on the destination server, it's gone for good.
Active subscription
Merges with the destination
Transfers
It's combined with the destination server's subscription and removed from the current server.
Active Daeva Pass
Progress preserved
Transfers
Carries over with current progress intact.
Special Pets and Shop Cosmetics
No duplicate at the destination
Transfer
In general, every Special Pet and Cosmetic bought in the Shop follows the character.
Duplicate Special Pet
You already have the same one at the destination
⚙ Pet Compensation Voucher
You keep only the destination server's pet and receive the voucher. With it you can request a refund for the pet bought at the origin through customer support.
Duplicate non-customizable cosmetic
Repeated decorative appearance
⚙ Cosmetic Compensation Voucher (Individual)
Delivered later and usable in the Shop to acquire a 300 Quna item.
Pass Shop duplicates
Pets and non-customizable cosmetics
Pass Coins refunded
Different from regular Shop items: here the refund comes as Pass Coins, no voucher.
Deadline for both vouchers
Pet and Cosmetic (Individual)
▼ Through Nov 24/25
Valid until the regular maintenance on Tuesday, November 24 (PST) / Wednesday, November 25 (CEST). After that there's no refund or use.
Server Storage — expansion
Slot record
⚙ Keeps the higher of the two
The number of slots at the destination becomes the higher value between origin and destination. The items stored there, however, don't come along.
Character Slot Expansion
Purchased and fully used at the origin
▼ Stays at the origin
Doesn't affect the number of slots available on the destination server.
Styles registered in the Style Shop
Download, apply, and settlement
Keep working
But the creator's character name and server name aren't updated — whatever was registered when the style was created stays displayed.
CHAPTER 08
Content and systems — what merges and what resets
System
Collections and progression cross over and combine with whatever already exists at the destination. The catch is that, once merged, the origin server's collection is reset — no copy is left behind.
Achievements, Titles, Wardrobe, Pets, and Divine Stones
Merges with the destination's collection
Transfer and combine
All of it gets added to what you already have on the destination server — and reset on the current server.
Type Understanding
You choose which one to keep
⚙ Choice between origin and destination
You can keep the Type Understanding from the current server or from the destination. Either way, the current server's gets reset.
Season
Ranking and quests
Transfer
Season Ranking Points and Season Quest progress go along with the character.
CHAPTER 09
Official table — what goes and what stays
System
The notice closes with a 44-line table. Practically everything is marked O (transfers). Only two lines break the pattern — and they're exactly the ones that hurt the most.
Mail Block Management
The only line marked X
▼ Doesn't transfer
The Friends List and Block List come along, but the mail-blocking setup doesn't. You'll have to redo it at the destination.
Server Storage
The only line with a caveat
⚙ Expansion records only
The purchased slots are recognized; the contents stored there aren't. Empty it before requesting.
Character — transfers
Quna / Mileage — transfers
Abyss Points — transfers
Daily Kinah / Abyss Points Earnings — transfers
Subscription — transfers
Daeva Pass (Character) — transfers
Daevanion — transfers
Cube (Inventory) — transfers
Character Storage — transfers
Server Storage — expansion records only
Skills / Stigmas — transfers
Campaign — transfers
Exploration — transfers
Title — transfers
Achievements — transfers
Pet - Level — transfers
Pet - Collection Level — transfers
Pets - Collection Rewards — transfers
Pets - Type Crystals — transfers
Pets - Type Understanding — transfers
Wardrobe - Cosmetics — transfers
Wardrobe - Collection Points — transfers
Wings — transfers
Divine Stone — transfers
Pantheon — transfers
Arcana — transfers
Monolith — transfers
Empyrean Vestige — transfers
Content Reward Count — transfers
Content Tickets — transfers
Season Quest — transfers
Season Ranking Points — transfers
Supply Order — transfers
Material Conversion Records — transfers
Crafting Record — transfers
Proficiency Level / Gathering Skill — transfers
Presence — transfers
Friends List — transfers
Block List — transfers
Mail Block Management — does NOT transfer
Market History — transfers
Customization — transfers
Registered Styles — transfers
Item Recovery History — transfers
CHAPTER 10
Final notices — there's no going back
System
Once the request closes, it's done. The notice is explicit: there's no cancellation or reversal.
Irreversibility
After the request completes
▼ No canceling, no reverting
Double-check the destination server before confirming.
During the process
Account session
Login blocked
You're redirected to the title screen and can't log into the account while the transfer runs.
Duration
Processing time
At least 1 minute
It can take longer depending on the volume of requests in the queue.
PURPLE Platform
Completion notice
Notification via PURPLE PUSH
Anyone using PURPLE gets the push as soon as the transfer finishes.
Temporary limitation
Process stability
Can occur
Depending on processing speed, transfers may be temporarily limited.
Product re-release
Future sales
May return
The notice says the product may be offered again, in the same form or a similar one.
Opinion
Scaryel's take
Analysis
S
Scaryel comments
⟡ Creator's voice
“Zeroing out the transfer cost was the right call after the launch queues — but the detail that's going to generate support tickets isn't the price, it's Server Storage. It's the only vault players treat as 'account-wide' that, here, behaves as 'server-bound'. Anyone who just reads the price header and clicks will leave Kinah and items behind with no way to get them back. The second silent risk is the Legion: leaving it is a prerequisite, so a group migration needs to be coordinated, not improvised on the last day of the window.”
Final verdict⟡ Free transfer, well documented · Read the pending-items list before you clickConfidence: 8/10
Impact
Impact on players
Community
What changes in practice
South America's purchase window is 7am–11am and 1pm–5pm BRT, daily, within the two-week period.
For guilds
The Legion blocks the transfer: anyone moving has to leave first, and the Legion loses the member without warning. Coordinate a block migration with leadership.
For solo PvP
Season Ranking Points and Season Quests carry over — there's no ranked reset when you switch servers.
For casual players
Transfer is free, but empty Server Storage first. Whatever stays there, stays there.
Summary
1-minute summary
System
⟡ For those in a hurry
01:00
Price: 0 Quna base cost and 0 Quna per character — only extra slots at the destination cost 1,000 Quna per slot
Window: Oct 13 (PDT) / Oct 14 (CEST) through just before the Oct 27/28 maintenance — Early Access in week 1, Launch in week 2
BR time: shop open from 7am to 11am and 1pm to 5pm BRT, daily, in the South America region
Limits: one transfer per account for the whole period, only between servers of the same Race and the same region, no character limit
Requirements: level 10+, inside a village, out of a Legion (and no pending application), no active Duty
Blockers: a pending item or profit in the Marketplace, an unclaimed item in Shop Storage (Founder Pack included), or unread mail all block the service
Trap:Server Storage doesn't transfer its contents — only the expansion record. Empty it first
Name: every character becomes @TemporaryName and only gets renamed on first login after the transfer
No going back: once the request is complete, there's no cancellation or reversal